Water main break prompts boil water advisory in Charlotte

Affected residents are advised to boil water for human consumption

CHARLOTTE, N.C. — Charlotte residents who lost water pressure due to a water main break Monday evening are being advised by city officials to boil water used for human consumption.

The water main break happened off Remount Road near West Boulevard Monday, but impacted multiple zipcodes. Many areas experienced low to no pressure Monday evening.

“Charlotte Water is advising residents who experienced low to no water pressure to adhere to an advisory for the next 48 hours as a precautionary measure,” Charlotte Water leaders tweeted Monday night, along with a map of areas advised to boil water until further notice. 

Customers who were affected by low or no water pressure are advised to boil water used for drinking, making ice, brushing teeth, washing dishes and food preparation vigorously for one minute.

Valves were closed to isolate the water main break Monday evening and the break has since been repaired. City leaders said they’ll continue testing water samples for several days. 

“If you did not experience a loss of pressure or water, your water is safe to drink,” Charlotte Water said. “Customers who experienced a loss of water should boil water used for human consumption.”

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